Cube Long Arrow Right External Link angle-right Search Times Spinner angle-left

Why are my funds not showing in my MT4 account?

If you have recently deposited into your Hugo Wallet you will need to do an internal transfer to move funds from your Hugo Wallet into the MT4 account.

To transfer into your MT4 account follow these simple steps.

  1. Click “Internal Transfer”
  2. Select “Wallet to MT4” in the “Select transfer type”
  3. Choose the MT4 account to deposit into
  4. Enter the amount to transfer. You need to have this amount available in your Hugo Wallet before you can transfer it.
How to start trading

If you deposited and the funds are not in your Hugo wallet then you should contact support@hugosway.com