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How to change my address on my Hugo's Way account?

As you know you cannot modify your address directly in Hugo's Way back office. However the support team can assist you and change it for you. 

  1. Start a Live Chat on
  2. Ask them to change of address on your account
    1. You will need to upload a new Proof of Address in the chat
    2. You may also need a selfie of you holding this POA

Once the team are happy they will proccess the address change for you directly.